Terms and conditions of admission /refund in Course & examination
Bookings: All bookings should be accompanied by a signed and completed booking/admission form.
- Payment: Payment can be made by online, debit or credit card, cash or cheque payable to Hamlets Training Centre Ltd or by BACS transfer. Payment is required, in full of admission/booking/examination.
- Course cancellation by the candidate: Cancellations will only be accepted in writing and are subject to a £50.00 administrative charge. However, no refunds will be made if a cancellation is received less than TWO weeks prior to the start of the
- Course cancellation by provider: Hamlets Training Centre Ltd reserves the right to cancel an event/class at any time, without liability, in which case an additional training will be provided. However, Hamlets Training Centre Ltd cannot be held liable for any other expenses incurred by participants or their companies due to the cancellation.
- Hamlets Training Centre is not liable should the law change and the certificate received is no longer valid.
Exam Cancellation Policy
After confirming an examination booking it may be necessary for a candidate to request a change or to cancel an examination. Hamlets Training Centre will endeavor to deal with the request within 3 working days and with a view to making the cancellation or re-scheduling as smooth as possible. Candidates may be required to pay a cancellation fee or forfeit the examination fees, depending on when notification to cancel is provided.
Candidate Cancellation Terms for Speaking & Listening Exams
Notice Period Prior to Exam Date | Refund Offered |
More than 14 days | Full refund |
More than 7 days but less than 14 days | Refund of 50% of exam fee |
Less than 7 days | No refund |
Provider Cancellation Terms for Speaking & Listening Exams
Notice Period | Charges |
More than 14 days | No charge |
More than 7 days but less than 14 days | Charge of 50% of exam fee ( subject to T &C) |
Less than 7 days | 100% charge of exam fee (subject to T &C) |
Rescheduling Examinations
Candidates may request to change the exam date or time, but this must be done at least seven days prior to the originally scheduled examination date. To reschedule the exam, please contact the office.
Candidate ‘No Show’ Policy
If a candidate has not canceled or rescheduled their examination sitting, the entire examination fee is forfeited. There are no refunds or transfers. If a candidate does not arrive within 15 minutes of the scheduled start time, then the candidate is considered a ‘no-show’ and they forfeit the entire examination fee.
Hamlets Training Centre was formed with the desire to go the extra mile. There are numerous providers that offer similar services, but we are unique. We run our courses at regular intervals so you can do it at your suitable time. Our specialist advisers are ready to help you.
To book a training for a group of people with the discounted price in your venue please contact our booking team. Hamlets Training Centre is a nationwide training provider working for you.
Privacy Policy
Hamlets Training Centre takes the security and protection of personal data very seriously. We would like to ensure that the policy meets the requirements of the General Data Protection Regulation (GDPR) which came into force on 25th May 2018. The personal data we collect, process or use is treated securely and in accordance with Hamlets Training Centre’s privacy policy. Hamlets Training Centre does not sell, trade or rent your personal information to others. Unfortunately, no data transmission over the Internet is guaranteed 100% secure, but we do take appropriate steps to protect the security of your personal data before it arrives, and certainly, once we have it. We endeavour to keep your personal data accurate and up to date. If you become aware of errors or inaccuracies, please email info@hamlets.org.uk
Hamlets Training Centre tries to be as open as it can be in terms of giving people access to their personal information. In many circumstances, we will not disclose personal data without consent. If you want to request further more detailed information about our privacy policy you can email info@hamlets.org.uk
TERMS OF EXAMINATIONS
- Payment for Examination must be paid before the exam day.
- Payment can be made in cash, bank transfer or via online
EXAMINATIONS CANCELLATIONS AND REFUNDS POLICY
- Candidates can request a cancellation of their registration more than TWO weeks before the test date.
- This will incur a 20% administration fee.
- No refund is given for cancellations made within TWO weeks of the test date.
APPLYING FOR A REFUND
The following documentation needs to be submitted to enable us to process your refund:
- Refund application form (available from our office or downloadable from our website).
- Receipt or payment confirmation.
- Copy of photo identity document.
ISSUING REFUNDS
- Refund applications take 10 working days to process, we will contact you to notify you of the outcome of your application.
- Refunds shall be issued by cheque or electronic fund transfer into applicant’s account
- Refunds shall not be issued to third parties unless the student authorises us to do so in writing
Our Accreditations
Trinity's Secure English Language Test Centres in UK
Trinity provides Home Office approved Secure English Language Tests (SELTs) across the UK. These tests are approved for applications to UKVI for visas, British Citizenship and Leave to Remain:Graded Examinations in Spoken English (GESE) - A1, A2 and B1 tests
Integrated Skills in English (ISE) - B1, B2 and C1 tests
There are ten Trinity SELT centres in the UK, providing exam sessions throughout the week. You can prepare for a Trinity SELT at one of these course providers.
SELT Exam Centres in your area |
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Birmingham Trinity SELT 1 Victoria Square (Regus) Birmingham B1 1BD Direction Book Now Book a Course |
Cardiff Trinity SELT, Temple Court 13a Cathedral Road Cardiff CF11 9HA Direction Book Now Book a Course |
Croydon - London South Trinity SELT, Stephenson House Cherry Orchard Road Croydon London CR0 6BT Direction Book Now Book a Course |
Glasgow Trinity SELT, 7 Buchanan Street 6th Floor (next to House of Fraser) Glasgow G1 3HL Direction Book Now Book a Course |
Hammersmith - London West Trinity SELT 77-85 Fulham Palace Road London W6 8JA Direction Book Now Book a Course |
Kings Cross - London Central Trinity SELT 344-354 Grays Inn Road (HQ) Kings Cross London WC1X 8BP Direction Book Now Book a Course |
Leeds Trinity SELT, West One 114 Wellington Street Leeds LS1 1BA Direction Book Now Book a Course |
Manchester Trinity SELT, Peter House (Spaces) Oxford Street Manchester M1 5AN Direction Book Now Book a Course |
Peterborough Trinity SELT, Stuart House (Regus) St John’s Entrance, St John’s Street Peterborough PE1 1QF Direction Book a Course |
Stratford - London North Trinity SELT Bizniz Point, 44 Broadway Stratford London E15 1XH Book a Test Book a Course |
Portsmouth Trinity SELT John Pounds Centre 23 Queen St Portsmouth PO1 3HN Book a Test Book a Course |
Edinburgh Trinity SELT Strathmore, Scott House, 10 South St Andrews Street Edinburgh EH2 2AZ Book a Test Book a Course |