Exam Cancellation and Refund Policy

After confirming an examination booking it may be necessary for a candidate to request a change or to cancel an examination. Hamlets Training Centre will endeavor to deal with the request within 3 working days and with a view to making the cancellation or re-scheduling as smooth as possible. Candidates may be required to pay a cancellation fee or forfeit the examination fees, depending on when notification to cancel is provided.

 Candidate Cancellation Terms for Speaking & Listening Exams 

Notice Period Prior to Exam DateRefund Offered
More than 14 daysFull refund
More than 7 days but less than 14 daysRefund of 50% of exam fee
Less than 7 daysNo refund

 Provider Cancellation Terms for Speaking & Listening Exams                    

Notice PeriodCharges 
More than 14 daysNo charge
More than 7 days but less than 14 daysCharge of 50% of exam fee ( subject to T &C)
Less than 7 days100% charge of exam fee (subject to T &C)

Rescheduling Examinations

Candidates may request to change the exam date or time, but this must be done at least seven days prior to the originally scheduled examination date. To reschedule the exam, please contact the office.

GET IN TOUCH

THERE ARE MANY WAYS TO GET IN TOUCH WITH HAMLETS TRAINING CENTRE


    Our Accreditations

    Trinity's Secure English Language Test Centres in UK

    Trinity provides Home Office approved Secure English Language Tests (SELTs) across the UK. These tests are approved for applications to UKVI for visas, British Citizenship and Leave to Remain:
    Graded Examinations in Spoken English (GESE) - A1, A2 and B1 tests
    Integrated Skills in English (ISE) - B1, B2 and C1 tests
    There are ten Trinity SELT centres in the UK, providing exam sessions throughout the week. You can prepare for a Trinity SELT at one of these course providers.
    SELT Exam Centres
    in your area
    Birmingham

    Trinity SELT
    1 Victoria Square (Regus)
    Birmingham
    B1 1BD


    Direction
    Book Now